Process Mapping and Flow Charting

Avoid The 4 Most Common Mistakes of Sales Process Mapping
This article describes the consequences of the four most common sales process mapping mistakes, as well as principles to follow in order to avoid them. Learn how process mapping brings the potential for creating breakthroughs in organizational sales performance. From Michael Webb and iSixSigma.

BOLO (Be On LookOut) List for Analyzing Process Mapping
Once a process map is completed, the team that put it together will analyze it. Here is a chart which provides a checklist of things to Be On the LookOut for when analyzing any process. Items on the list are called BOLOs, for short. From Michael Lee Smith.

Definition of Flowchart
The quick and dirty definition. From iSixSigma.

Example Flowchart With Swimlanes
iSixSigma Forum reader supplied example of a flowchart with swimlanes separating the different user's actions. (PPT file). From iSixSigma.

Flowchart Explanation
A pictorial representation showing all of the steps of a process. Uses and steps in constructing a flowchart. From The Quality Tools Cookbook.

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